Consulting

Our core competencies and service offerings spans across BI, CRM, ERP and Web technologies as explained below.

IT Solutions

Our IT Solution offerings are listed below:

Business Intelligence (BI) Solutions

• Data Integration using ETL tools like Informatica, Pervasive Data Integrator, Dell Boomi, SSIS etc.

• Data warehouse Design and Developing using Oracle, SQL Server etc.

• BI Reporting using Micro Strategy, Cognos, Business Objects etc

• Web Analytics using tools and custom development using statistical method
  

Customer Relationship Management (CRM) Solutions

• Understand business needs of the customer, evaluate and recommend suitable CRM solutions that brings the best value for the customer.

• Implementation of On-Demand CRM Solutions (SaaS / Cloud based) such as Oracle CRM On-Demand, Right Now, Salesforce.com, NetSuite.

• Implement On-premise CRM Solutions such as Oracle CRM (EBS module), SAP CRM, Siebel CRM, MS Dynamics CRM etc.

• Customize both On-Demand and On-premise CRM application products by adding new features and modifying existing features per customer needs.

• Web Analytics using tools and custom development using statistical methods.
  

ERP Solutions: Customization of ERP Systems 

• Configuring / customizing ERP (SAP, Oracle EBS, PeopleSoft, JDE, MS Dynamics, Tally.ERP) systems to support customer specific business processes

• Integrate and optimize business processes across different ERP modules / functional groups

• Evaluate the need for implementing additional ERP modules for better business value / performance.

• Customizing existing and developing new ERP technical components to meet specific business needs
  

Supply Chain Management (SCM):

• Customization, Testing, Implementation, Maintenance and Support of special enterprise e-commerce products like IBM Sterling Selling and

• Fulfillment Suite covering all core modules namely Multi-Channel Fulfillment (MCF), Distributed Order Management (DOM), Customer Order

• Management (COM), Stores Operation Management (SOM), Networked Warehouse Management System (nWMS), Transportation

• Management, Supply Chain Visibility.

Web based Business Solution Design & Development

• Providing End-to-End Solutions - From understanding customer requirements through developing, implementing and supporting the solution.
  

Web-site Development

• Designing Content (both graphical and text)

• Programming / Development of actual web-site

• Integration with 3rd Party products like Google Map, Merchant Solutions (e.g. PayPal), Payroll etc.

Data Conversion

• Building Data Conversion Strategy, developing Data Mapping and performing actual data conversion

• Ability to convert data from any format to any format

• Conversion of Business and technical raw data

• Data migration resulting from database version upgrade, (for example, SQL Server 2000 to SQL Server 2005

Quality Assurance / Quality Engineering (Testing)

• Help and co-ordinate end-users to perform business functionality testing on software products

• Assist IT Technical team in testing software programs for accuracy and completeness

• Build Testing Strategies, write test plans, create test cases, set up test data and manage testing environments
  

Post Implementation / Maintenance Support

• Provide on-going maintenance for both home-grown IT solutions / tool and 3rd party software products like SAP, Microsoft Project, MS Access etc

• Develop Long Term strategies / business model for supporting large business solutions / products

• Technology upgrade to leverage new version

Integrate IT System / Tools across the Enterprise

• Integrate IT tools across different platforms through different techniques like interfaces and enable automatic data flow leading to process automation

• Migrate systems from one platform to another and integrate with different system

Implementation / Deployment of IT products

• Planning and setting up the Infrastructure

• Deploying 3rd Party off-the-shelf products

• Change Management and End-User Training

End User Training Services 

• Deliver training to end-users on IT application, systems and tools

• Create training collaterals, review and approval training course content etc
  

Help Desk Support (Functional and Technical)

• Assisting End-users with using software products and resolve technical / functional problems
  

Database Performance Tuning

• Evaluate the database design and data access layers, and provide valuable suggestions to improve database and application performance, and reduce the overall operating costs.

• Redesign the database access programs, associated SQLs to optimize both the data access path and resources and improve the application performance

• Experience in using Performance Analysis tools
  
  

Specialized Consulting Services

In addition of IT Solution offers, we also provide the following advisory services as our Specialized Consulting services:

Project / Project Management includes General Project / Program Management, Program Management Office (PMO) services, Project / Process Governance, Crisis solving etc.

Architecture Design & Integration services that will derive maximum business value for the customers. This include designing high-end business solutions / architecture for a specific business need, advising customers in selecting the right IT product, and integrating business and technical architecture to derive maximum business value.

Operations Research and Economic Analysis services that applies mathematical models to develop business information that support the customers with their Strategic Planning, Policy Formulation and other managerial functions.

Opportunity Assessment Study and Decision Support services that will guide our customers to progress in the right direction and make the right decisions. This includes identifying, assessing, and scoping a business opportunity, develop suitable IT solutions, perform cost estimation, economic analysis and risk assessment to support the customers in making the right business decisions.

Cost Benefit Analysis involves identifying and analyzing the different solution options for solving a business problem and do a comparative study in terms of cost vs. benefits of each solution and recommend a suitable solution.

Gap Analysis / Feasibility Study involves assessing the As-Is business scenario / processes and determine the To-Be processes, identify gaps and thereby determine the feasibility or readiness of a business organization to adopt a new business system that improves business performance. 

Additional Consulting Services

In addition, we also provide consulting services in the following areas:

Infrastructure Capacity Planning and Design
Designing the infrastructure architecture
Identifying server and storage specifications
Installing and configuring the servers & software

Database Administration and Maintenance Services
Administrating the database servers 
Creating and Maintaining the database environment
Performing regular database back-up, routine maintenance, upgrade etc..

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